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Nokia FAQ
Nokia FAQ :
Nokia Phone series:
1xxx basic
2xxx basic expression
3xxx Expression
4xxx not existing due to azian language
5xxx active
6xxx classic bussiness
7xxx fashion/experimental
8xxx design and premium
9xxx Business/communicator series
Nokia warranty
Warrenty for Nokia phones (Europe and Africa)
This is a small summery of the limitations of the Nokia Warranty, Not the full one. You can find the full warranty in the manual (on-line or Inbox)
1. The warranty period is 12 months for first customer purchasing date.
2. The device will be repaired in a Nokia service center, and will be returned in good working condition.
3. A repaired or replaced Product will not be given a prolonged or renewed warranty period.
4. The warranty does not cover painted covers or other personalized (hardware)part.
5. Unlocking (simlock) will not be done by Nokia but by the operator.
6. The warranty shall not apply if:
- use in contradiction with the owner’s/user manual, rough handling, exposure to moisture, dampness or extreme thermal or environmental conditions or rapid changes in such conditions, corrosion, oxidation, unauthorized
modifications or connections, unauthorized opening or repair, repair by use of unauthorized spare parts,
misuse, improper installation, accident, forces of nature, spillage of food or liquid, influence from chemical products or other acts beyond the reasonable control of Nokia (including but not limited to deficiencies in consumable parts, such as batteries which all by their nature have a limited lifetime, and breakage or damage to antennas) unless the defect
was caused directly by defects in materials, design or workmanship.
- Nokia or the service center was not notified (by customer) of the defect within 30 day's after first appearance of the defect.
- The product was not returned to nokia within 30 days after the first appearance of the defect.
- The IMEI code, Serial number or accessory date has been removed, erased, defaced, altered or is illegible.
- The defect was caused by a defective function of the cellular network
- The defect was caused by use of a accessory not manufactured or supplied by Nokia, or used in other than its intended use.
- The defect was caused by the fact that the battery was short-circuited, seals of battery enclosure or cells were broken or temperd, or when the battery was used in other equipment then for which it was specified.
- The product software needs to be upgraded due changes of cellular network parameters.
7. To claim warranty the customer needs to
- legible original warranty card, which indicates the name of customer, product type and IMEI number
- purchase receipt which contains previous information
8. This warranty replaces all other warranties and liabilities.
9. Any change or amendment to this limited warranty requires Nokia’s prior written consent.
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