Product Description
* Most troubleshooting books concentrate on upgrading-and usually hardware at that. This book concentrates on solving problems-whether they are software, hardware, or operating system problems. The problems are the ones that Dan Gookin hears most often-the most frequently mentioned problems from his readers.
* Provides the background to understanding the differences between hardware and software errors and learning about the computer's startup sequence to help diagnose and fix common startup problems.
* Fix irritable error messages, slow PCs, internet and email problems, shutdown errors, and other common PC problems.
* Covers not only common disk problems, but also concentrates on using disk tools to improve disk performance, and preventative maintenance techniques.
* Techniques to avoid disaster: system restore, backup, disk cleanup, and virus protection.
* Tools and utilities provided by Windows to help troubleshoot your computer.

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